Zoom Virtual Agent Receptionist greets callers, answers questions, books appointments, and routes important calls — so your business stays responsive and every call has a chance to become a customer.
Provide after-hours coverage and help manage high call volumes, so no customer is left hanging.
Answer questions, book appointments, capture requests, and send details by text, without needing to pick up the phone.
When it’s something only your team can solve, the call routes to the right person with full context.
Get started in minutes, no complex setup or extra tools required.
Answer service questions and book appointments on the spot
Answer service questions and book appointments on the spot
Handle quick questions and route complex orders
Check stock, hold items, and plan pickups
Check stock, hold items, and plan pickups
Handle quick questions and route complex orders
Answer service questions and book appointments on the spot
Connect your website or FAQs so AI can answer questions, schedule appointments, and handle routine requests automatically
Route calls based on what the caller needs — whether it’s a department, service request, or specific employee.
Let callers simply ask for who they need. Zoom Virtual Agent Receptionist recognizes names and connects them to the right person automatically.
Handle patient calls, appointment scheduling, and after-hours questions without overloading your front desk.
Answer product availability questions, confirm store hours, and support in-store and pickup inquiries. Learn more.
Capture new policy inquiries, answer coverage questions, and route claims calls to the right agent.
Book appointments, confirm availability, and answer service questions, even when you're closed or with clients.
From onboarding new employees to handling peak call volumes, Zoom Phone gives IT the tools to stay in control (minus the stress).
Capture urgent service requests (yes, even the 2 a.m. ones), qualify leads, and dispatch jobs 24/7.
Answer questions about hours and menus, take reservations, and handle calls during peak hours (or seasons).
Capture inbound leads, qualify buyers and sellers, and route high-intent inquiries.
Book classes, answer membership questions, and keep your schedule full while your team focuses on clients.
Capture client inquiries, screen cases, and make sure potential clients reaches the right team.
Schedule appointments, answer insurance questions, and reduce no-shows with quick confirmations.
Handle appointment requests, share hours and services, and manage after-hours inquiries with ease.
Capture new client inquiries, answer common questions, and route calls during peak tax season.
Handle tenant requests, leasing inquiries, and maintenance calls without overwhelming your team.
Get business calling, SMS, voicemail transcription, and a 24/7 AI receptionist that helps answer calls, handle questions, and support your customers anytime.
Add a 24/7 AI receptionist to your existing Zoom Phone setup and help customers get answers faster — even after hours.
